Reliable photocopier maintenance
At Copy Print Services, we provide proactive photocopier maintenance and servicing, designed to keep your devices reliable, efficient and supported, before problems become costly disruptions.
- Fast response time
- Keep your printers running
- Prevent breakdowns
Don’t wait till something goes wrong
Most businesses only think about printer maintenance when a machine jams repeatedly, or print quality starts deteriorating.
Over time, minor issues caused by poor maintenance, become bigger problems like:
- Increased downtime and disruption
- Expensive repair costs
- Reduced printer lifespan
- Frustration and lost productivity
So what’s the solution?
Photocopier & printer maintenance
Photocopier maintenance is the ongoing servicing, monitoring and repair of your print equipment to ensure it continues performing reliably.
At Copy Print Services, we can provide maintenance contracts and one-off servicing and repairs.
So whether you need long-term support or a single engineer visit, we can help.
The business benefits of photocopier maintenance.
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Reduced downtime
Preventative servicing helps identify problems before they lead to major breakdowns.
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Improve reliability
Regular maintenance keeps your machines operating consistently and efficiently.
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Extend equipment lifespan
Well-maintained devices last longer and perform better over time.
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Reduce repair costs
Fixing issues early helps avoid larger, more expensive repairs later.
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Keep you productive
Reliable equipment means less disruption and fewer delays across your business.
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Access tech support – fast
If something does go wrong, our engineers respond quickly to get you back up and running.
What's included in our maintenance contracts
Our maintenance plans are designed to give businesses peace of mind, and in the unlikely event that we can’t repair your machine quickly, we’ll work out a replacement solution to minimise disruption.
Our contracts typically include:
- Labour and engineer callouts
- Replacement parts
- Preventative maintenance visits
- Cleaning and adjustment of components
- Proactive servicing and inspections
- Technical support and troubleshooting
You’re in safe hands with us
- 2.5 hours Rapid response time
- 98% First time fix rate
- In-House We employ our engineers
- 4.95 rating
Need a one-off photocopier service?
If your machine hasn’t been serviced in over 12 months, or you’re experiencing issues, we can provide a one-off inspection and service – even if your machine wasn’t supplied by us.
- Full machine inspection
- Mechanical and electrical testing
- Condition reporting
- Recommendations for any required work
We typically charge a flat-rate fee of £79+VAT for a call out and all repairs are guaranteed for 6 months.
Here’s what a properly maintained print environment sounds like.
Ready to improve the reliability of your printers and photocopiers?
Whether you need ongoing maintenance support or a one-off engineer visit, we can help. Speak to a member of our team today.
Frequently Asked Questions
What is photocopier servicing?
Photocopier servicing is a service provided by many managed print and print device specialists, who will come to your site, diagnose and resolve any issues with your photocopiers. Servicing consists of a detailed inspection of the machine, testing of relevant mechanical and electrical parts and providing detailed reports on the state of the machine with any work which may be required.
How often should a photocopier be serviced?
Ideally, you should be getting your photocopier serviced every three months to ensure that everything is working as it should be. However, the frequency of maintenance on your photocopier may be reduced if you don’t print or copy very much, and you may be able to cut it down to twice a year instead.
How long should a photocopier last?
Considering all the variable factors that can impact a commercial photocopier’s lifespan, a good, modern photocopier should last for around 5 years. However, many well maintained and serviced photocopiers will last beyond 5 years.
What regular maintenance should be done on a photocopier?
Cleaning the glass and drum slit/laser glass to avoid streaks and lines, removing dust from interior and exterior to prevent jams, replacing air filters regularly, cleaning paper pick-up rollers, dusting paper rollers, emptying waste toner cartridges and calibrating the machine.
Which brands do you repair?
We repair Canon, Konica Minolta, Ricoh, Infotec, Gestetner, Rex Rotary, Nashuatec, HP, Sharp, Develop and Samsung. All parts used come with a 12-month manufacturer warranty.
What are the most common photocopier problems?
Some of the most common issues include:
• Paper jams
• Streaks or lines on prints
• Toner or cartridge problems
• Poor print quality
• Copies printing too light or dark
Regular maintenance can help prevent many of these issues.
Do you offer one-off photocopier servicing?
Yes — we provide one-off servicing and repairs, even for machines supplied by another company.
Are replacement parts covered?
Most maintenance contracts include labour and replacement parts. We’ll explain exactly what’s covered when discussing your package.
Do your repairs come with a warranty?
Yes — repairs completed by our engineers are guaranteed for 6 months, and replacement parts typically include a 12-month manufacturer warranty.
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