About Copy Print

We make printing, one less thing for you to worry about. From small offices to high-demand environments, our job is simple – make sure your printers just work.

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Copy Print Services was built on a simple idea – that you shouldn’t have to deal with printer problems.

With over two decades of experience installing, leasing and maintaining printers, photocopiers and multifunction devices, we’ve seen first-hand how much disruption poor print setups can cause.

That’s why we focus on doing things properly. We don’t just supply equipment – we take the time to understand how your business operates, and recommend the right solution to keep things running smoothly.

Our Mission

To deliver solutions built on teamwork, integrity and trust and remove the stress, disruption and unpredictability caused by poor printing, so that businesses can focus on what they do best.

Our Vision

Our ambition is to be the benchmark of quality within the managed print industry.

  • Integrity

    Noun: the quality of being honest and having strong moral principles.

  • Honesty

    Noun: the quality of being honest, uprightness of character or action

  • Expertise

    Noun: having or involving a great deal of knowledge or skill in a particular area.

  • Trust

    Noun: firm belief in the reliability, truth, or ability of someone or something.

Meet Our People

  • 5-a-Side Ability
    23%
    Bolton Wanderers Loyalty
    100%
    Facebook Doomscrolling
    91%
    Guitar Comeback
    72%
    Reggie Grumpiness
    98%

    John Hynes

    Managing Director

    5-a-Side Ability
    23%
    Bolton Wanderers Loyalty
    100%
    Facebook Doomscrolling
    91%
    Guitar Comeback
    72%
    Reggie Grumpiness
    98%

    John’s career started at SR Berrys in Bolton, where he joined on a YTS and learned the ropes servicing and repairing typewriters and office equipment. In 1999, he decided to set up his own business.

    Consistency is something John has always believed in, both in business and in life. Away from work, he still plays five-a-side football – despite freely admitting he might be the worst player on the pitch – and follows Bolton Wanderers “for his sins”. He’s also a regular gym-goer and has recently picked up his guitar again.

    John loves his cars, his increasingly grumpy Border Terrier ‘Reggie’, the Lakes, (particularly Windermere and Coniston), and he recently celebrated 20 years of marriage to his wife Paula.

  • YouTube Dependency
    94%
    Wild Camping Enthusiasm
    97%
    Chance of Knowing Someone
    99%
    Music Obsession
    100%
    Pasta Resistance
    4%

    Russell Lord

    Business Dev Manager

    YouTube Dependency
    94%
    Wild Camping Enthusiasm
    97%
    Chance of Knowing Someone
    99%
    Music Obsession
    100%
    Pasta Resistance
    4%

    Russ has been with Copy Print for around 12 years, although he and John go back much further. Russ describes himself as a bit of a chameleon – adapting to different customers and understanding their needs.

    Russ really enjoys being out, meeting customers and building relationships.

    Outside work, Russ is happiest when there’s good food, live music or the great outdoors involved. He enjoys wild camping and canoeing, loves the Lakes and has a particular fondness for Skiathos in Greece.

    Music is a big part of life too, from Crowded House and James to festivals and candlelight concerts. His best-ever internet discovery – was his fiancé.

  • Paula Hynes

    Customer Support

    Onsite user training is taken care of by Paula, she also helps out in the office with general administration.

    Early mornings are part of Paulas routine as she goes to the farm where her daughter’s horse is stabled. This and other charity work she does keeps her very busy.

  • Accounts Juggled
    100+
    Continents Travelled
    90%
    Doggie
    1
    App Dependency
    3%
    Food Devotion
    100%

    Josh Alcock

    Business Dev Exec

    Accounts Juggled
    100+
    Continents Travelled
    90%
    Doggie
    1
    App Dependency
    3%
    Food Devotion
    100%

    Josh joined Copy Print in March 2026 as a Business Development Executive. He looks after more than 100 accounts while also finding new opportunities for the business.

    What he values about Copy Print is the freedom to forge his own path without being micromanaged. After years in high-pressure environments, he’s a firm believer that it contributes to a sense of fulfilment.

    Outside work, Josh enjoys walking, hiking, travelling and very good food – from a Meat Feast pizza to Michelin-starred restaurants. He’s travelled to almost every continent, with Bali and Tobago among his favourites and Japan or South America next on the list. Then there’s Bruce, his one-eyed Staffy and undoubtedly one of the more memorable members of the extended Copy Print family.

  • Things landing on his desk
    100%
    Daughters
    3
    Their social life vs his
    100 : 1
    Hobbies collected
    5+
    Musical predictability
    2%

    Michael Harrison

    Service Manager

    Things landing on his desk
    100%
    Daughters
    3
    Their social life vs his
    100 : 1
    Hobbies collected
    5+
    Musical predictability
    2%

    Michael’s history with John goes back more than 25 years, when John first took him on as an apprentice. Since then, Michael has spent his career working with print and technology, including five years running his own business, before returning to work at Copy Print.

    Now Service Manager, Michael’s role is to organise and support the engineering team with whatever they need, pick up jobs when required and deal with the more complex problems.

    At home, Michael equally has his hands full managing the social lives of his three young daughters. When he gets the chance, he enjoys cycling, walking, fishing and camping. His music taste is impressively unpredictable too: 90s indie, country, dance and Disney all get a look-in.

  • Fingers in Pies
    10/10
    Keeping a Tight Ship
    99%
    Customer Banter
    100%
    Craft Ale Resistance
    4%
    Campervan Love
    100%

    Lisa Whittaker

    Office Manager

    Fingers in Pies
    10/10
    Keeping a Tight Ship
    99%
    Customer Banter
    100%
    Craft Ale Resistance
    4%
    Campervan Love
    100%

    Lisa has been at Copy Print for around 17 years and describes her role as part Office Manager, part mother, teacher and oracle. Officially, she oversees the admin team. In reality, she is happy to turn her hand to whatever needs doing, always making sure her team is happy.

    Our close-knit team means a lot to her and she describes Copy Print as being like a second family.

    Away from work, Lisa and her husband are keen campervanners, having converted a Ford Transit into their own campervan. They also have a caravan and, after a 12-year wait, have secured a coveted pitch on a marina near Garstang. Add in good food and a decent craft ale and Lisa is pretty happy.

  • Neil McBride

    Senior Service Engineer

    Our warehouse and workshop always look immaculate as Neil looks after all work coming in and going out of here.

    Having worked in the Managed print industry for nearly 30, years Neil has worked on most systems and has lots of experience.

    A former Soldier in the British Army Neil spends his down time with his wife and two grown up girls.

  • Chance of Identical Days
    1%
    YouTube Dependency
    97%
    Hiking Enthusiasm
    89%
    Thai Food Devotion
    95%
    Approachability
    100%

    Ryan Smeaton

    Service Engineer

    Chance of Identical Days
    1%
    YouTube Dependency
    97%
    Hiking Enthusiasm
    89%
    Thai Food Devotion
    95%
    Approachability
    100%

    Ryan joined Copy Print straight out of college seven years ago and is now a Senior Engineer. His days are rarely predictable: from installations to phone support, refurbishing or setting up equipment, that variety is what he enjoys most. Ryan also enjoys meeting customers and tackling challenges.

    Away from work, Ryan enjoys football and rugby, walking his dog and hiking with his girlfriend. He loves Thai food and the Caribbean is high on his travel wish list.

    Asked which three things he’d save in an emergency, Ryan chose his dog, cat, girlfriend… and his phone. We’ll let him work out which one has to stay behind.

  • Toner Outage Radar
    100%
    Methodical Mode
    99%
    Tattoo Commitment
    100%
    Age of First Tattoo
    17
    Vintage Tattoos
    3

    Elinor Day

    Supplies & Dispatch

    Toner Outage Radar
    100%
    Methodical Mode
    99%
    Tattoo Commitment
    100%
    Age of First Tattoo
    17
    Vintage Tattoos
    3

    Elinor has been with Copy Print for 11 years and looks after Supplies & Dispatch. Her day often starts with checking the overnight toner alerts, making sure supplies are actioned and distributed, and then dealing with whatever else the phone or inbox decides to throw at her.

    She describes herself as methodical, which comes in handy with a long to do list of tasks.

    Elinor loves the friendly atmosphere at Copy Print and the way everyone works together, and, after more than a decade with the business, she feels a real loyalty to the team.

    Away from the toner and telephones, Elinor is a big fan of theatre, with a degree in drama, loves street art and tattoos having got her first tattoo at 17.

  • Job Flexibility
    100%
    Can-Do Attitude
    100%
    Prestatyn Beach Miles
    Many
    Dog Grumpiness
    80%
    Customer Satisfaction
    ★★★★★

    Kaye Williams

    Accounts

    Job Flexibility
    100%
    Can-Do Attitude
    100%
    Prestatyn Beach Miles
    Many
    Dog Grumpiness
    80%
    Customer Satisfaction
    ★★★★★

    Kaye joined Copy Print in 2020 in Accounts, although her role is a lot broader than that. From getting machines ready for customers and booking deliveries to making sure everything is where it should be, Kaye is happy to turn her hand to whatever needs doing.

    For Kaye, she loves being in the office with everyone, and describes it as feeling like a family.

    When she isn’t keeping things organised at work, Kaye loves escaping to her static caravan in Prestatyn and walking along the beach.

    Foreign holidays have taken something of a back seat thanks to Roxie, her ageing – and increasingly grumpy – Jack Russell, who has her own ideas about Kaye going anywhere without her.

  • Engineer Location Radar
    Strong
    Chance of Fixing
    100%
    Customer Service Rating
    ★★★★★
    Jazz Appreciation
    72%
    Italian vs Indian
    50/50

    Pat Brincat

    Service Controller

    Engineer Location Radar
    Strong
    Chance of Fixing
    100%
    Customer Service Rating
    ★★★★★
    Jazz Appreciation
    72%
    Italian vs Indian
    50/50

    Pat has been part of the Copy Print team for 14 years and helps to keep our service operation running.

    When a customer calls with a problem, Pat works out what’s happening, and directs the situation through the service team.

    She loves working with the team, chatting to customers and trying to solve a problem before it becomes a bigger one.

    Outside work, Pat enjoys eating out and taking time to relax with Italian and Indian food particular faves.

    She’s also a jazz fan and lives by a simple philosophy: enjoy each day while you can.

  • Spotify Dependency
    99%
    Printer Breakdown Priority
    100%
    Gaming Mode
    94%
    Sightseeing Miles
    Lots
    Music Mix
    Diverse

    Zeliang

    Service Engineer

    Spotify Dependency
    99%
    Printer Breakdown Priority
    100%
    Gaming Mode
    94%
    Sightseeing Miles
    Lots
    Music Mix
    Diverse

    Zielang joined Copy Print two years ago as a Service Engineer. A big part of his role is responding to breakdown calls and getting customers back up and running as quickly as possible, alongside learning more about the different machines, production equipment and tools he encounters.

    It’s that opportunity to keep learning that he particularly enjoys. Alongside his role at Copy Print, Zielang is studying for an IT degree at university, building on an interest in technology that has taken him from school and sixth form in the Rochdale area into a hands-on technical career.

    Outside work, he enjoys spending time with friends and family, gaming and travelling around the UK and Ireland.

  • Likelihood of Sitting Still
    3%
    YouTube Dependency
    98%
    Music Genre Commitment
    100%
    Unexpected Side Hustles
    10/10
    Office Chair Avoidance
    97%

    Andy

    Apprentice IT Engineer

    Likelihood of Sitting Still
    3%
    YouTube Dependency
    98%
    Music Genre Commitment
    100%
    Unexpected Side Hustles
    10/10
    Office Chair Avoidance
    97%

    Andy is combining hands-on experience at Copy Print with an IT Engineering Apprenticeship. He enjoys getting out and about setting up servers, networks and printers rather than spending every day sitting behind a computer.

    A hands-on learner by nature, Andy has always liked making and doing things. That extends well beyond IT: in his spare time he freelances making cosplay weapons and collectors’ items, a niche sideline that has grown largely through word of mouth.

    Originally from South London, Andy has lived in Norway and has family connections to Vietnam. Music is another big part of his life. His taste covers everything from jazz and R&B to rap, EDM and Spanish music with violins. As he puts it, without music the world would be very dull.

  • Same Day Twice
    2%
    YouTube Dependency
    94%
    Chinese Food Devotion
    96%
    Gym Commitment
    87%
    Beer Appreciation
    91%

    Adam Spence

    Engineer

    Same Day Twice
    2%
    YouTube Dependency
    94%
    Chinese Food Devotion
    96%
    Gym Commitment
    87%
    Beer Appreciation
    91%

    Adam joined Copy Print in August 2022 and works as an Engineer, which means his days can involve anything from heading out to customer jobs to refurbishing equipment or building and preparing new machines.

    Having studied IT at college and always had an interest in computers, he likes working in an industry where there are constantly new things to learn, whether that’s printers, software or the technology behind them.

    Outside work, Adam enjoys going to the gym and spending time with friends and his girlfriend. He’s a fan of Chinese food, a cold beer and a trip to Mulligans when he’s out in Manchester. Amsterdam is a favourite destination so far, although both America and Australia are firmly on his travel wish list.

Why businesses choose Copy Print

  • 2.5hr Response
  • £100K Stock
  • 99% Uptime
  • ★4.95 Rating
Let us take the stress out of handling your printers.

If you're paying too much for your current printer set up, or it's no longer handling your demands, speak to a member of our team and let us help you find the right solution for your organisation.